MedScoutr

PRIVACY POLICY

Effective Date: September 3, 2024

Introduction

Welcome to MedScoutr ("Company," "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, mobile applications, and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect several types of information from and about users of our Service, including:

  • Personal Information: Information that identifies, relates to, or could reasonably be linked with you, such as your name, email address, phone number, and other contact details.
  • Non-Personal Information: Information that does not directly identify you, such as anonymous usage data, general demographic information, and aggregated information.
  • Health-Related Information: As part of our service to help locate hard-to-find medications, we may collect information related to your health or medications. This information is treated with the highest level of confidentiality and care.

2. How We Collect Your Information

We collect information from you in several ways, including:

  • Directly from You: When you create an account, submit a request, contact us, or otherwise interact with the Service.
  • Automatically: We may collect information automatically when you use the Service, such as your IP address, browser type, operating system, and usage patterns. This may include the use of cookies and similar tracking technologies.
  • From Third Parties: We may receive information about you from third parties, such as pharmacies, healthcare providers, or other partners who assist us in providing the Service.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service.
  • Respond to your inquiries and fulfill your requests.
  • Personalize your experience with the Service.
  • Improve our Service and develop new products, services, and features.
  • Communicate with you, including sending you updates, promotional materials, and other information related to the Service.
  • Ensure the security and integrity of our Service.
  • Comply with legal obligations and enforce our Terms of Service.

4. Sharing Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • With Service Providers: We may share your information with third-party service providers who assist us in operating our Service, such as payment processors, data storage providers, and communication tools.
  • With Pharmacies and Healthcare Providers: To fulfill your requests for locating medications, we may share relevant information with pharmacies or healthcare providers.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to a subpoena, court order, or other legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
  • In Connection with Business Transactions: If we are involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.

5. Your Choices and Rights

You have certain rights regarding your personal information, including:

  • Access and Update: You may access and update your account information at any time by logging into your account.
  • Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
  • Data Deletion: You may request that we delete your personal information, subject to certain legal obligations we may have.
  • Cookies: Most web browsers are set to accept cookies by default. If you prefer, you can set your browser to remove or reject cookies. Please note that this may affect the availability and functionality of the Service.

6. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Service prior to the effective date of the changes. Your continued use of the Service after the effective date of the revised Privacy Policy constitutes your acceptance of the revised terms.